At Indo Exhibits, we strive to ensure your satisfaction with our event planning and management services. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
1. Refund Policy
1.1 Deposit and Payments: A non-refundable deposit may be required to secure our event planning services. This deposit ensures commitment and may cover initial planning costs. Once paid, this deposit is non-refundable.
1.2 Cancellation by Client: If you need to cancel our services after the deposit has been paid, any additional payments made will be assessed based on the progress and costs incurred up to the cancellation date. Refunds, if applicable, will be determined on a case-by-case basis.
1.3 Cancellation by Indo Exhibits: In the event that Indo Exhibits is unable to fulfill our obligations due to unforeseen circumstances or factors beyond our control, we will work with you to either reschedule the event or provide a refund for services not rendered.
2. Returns Policy
2.1 Services Rendered: Due to the nature of event planning and management services, returns are not applicable once services have been rendered. We commit to delivering our services according to the agreed-upon terms and specifications.
3. Refund Process
3.1 Requesting a Refund: To request a refund, please contact us at [Your Contact Information] with your name, event details, and reason for the refund request. We will review your request and respond accordingly within a reasonable timeframe.
3.2 Refund Eligibility: Refunds, if applicable, will be processed using the same method of payment used for the original transaction. Processing times may vary depending on your financial institution.
4. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at [Your Contact Information]. We are here to assist you and ensure your experience with Indo Exhibits is positive and memorable.
